Provide Taxually with the following information to complete your Onboarding
Required Information
- Illinois Account ID (format 1234-5678)
- Last payment amount (alternate option below if no payment history)
Step 1: Illinois Account ID
Log in to MyTaxIllinois
Illinois Account ID
Return to the home page
Navigate to the Summary tab
Locate your ST-1 Sales/Use Tax account
Provide the 8-digit code listed under “Account” (format 1234-5678)
- Confirm Third-Party Access is Enabled
Click Manage My Profile
Click the More… menu tab
Click Manage Third Party Access
Confirm the settings are as follows:
Allowed: Yes
Default Access: Third Party
Default Account Access: File & Pay
NOTE: The remaining onboarding steps depend on whether you have a payment history for your Sales & Use Tax account. Please follow the relevant instructions below.
Step 2: Provide Last Payment Amount
For Accounts WITH Payment History:
Click Manage Payments and Returns on the ST-1 Sales/Use Tax account tile
From the Show dropdown fields, select Payments and Posted
Provide the Payment Amount from the most recently posted payment
For Accounts WITHOUT Payment History:
Create an Additional Logon for Taxually:
Click the Manage My Profile link
Click the More… tab
Click Manage Additional Logons under the Other Users section
Make sure the settings are reflected as follows (by clicking the links):
Allowed: Yes
Default Account Access: File & Pay
Click the Add link
Enter the following details for Taxually:
Name: Michael Glover
Email: compliance-usa@taxually.com
Phone: (917) 273-6326
Username: Create a username using your business name and "Taxually" to help identify which login belongs to which taxpayer
Example: If your business name is "Google," create a username like "GoogleTaxually"
Password: (you choose)
Secret Question: In What City Does Your Nearest Sibling Live
Answer: Kansas City
Confirm Email: compliance-usa@taxually.com
Confirm Password: (same as above)
Select only the box next to the Sales/Use Tax & E911 Surcharge account
Click Submit
What happens next
Taxually will complete third party access using the information you provided
Taxually will confirm if the access is successful or contact you if they require additional information.
Need help?
We are here to support you! Please contact us
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