Hawaii: 3rd-Party Setup

Provide Taxually with the following information to complete your Onboarding

Required Information

• Zipcode
• Validation method (Either a letter ID, recent payment amount, or the most recent refund amount) 

⚠️Before starting: Do you have a HiTax business login? If yes - continue to Step 1.

If you do not:

• Go to the HiTax login page and click Create New Logon 

• Follow all prompts to complete your login setup. This must be finished before continuing your Hawaii account onboarding with Taxually

NOTE: If you don't have any of the required validation methods, select "None of the above" and request a verification code to be mailed to your registered address. Use that code to complete your login setup.

Step 1: Provide Zipcode

• Login to your HiTax logon

• For Country and Zip Code:

  • Reference the address listed under your General Excise tax account and confirm if the registered Address is the same as the address you provided in the Business Details section for Taxually. If it is different, please provide Taxually with your registered Address in Hawaii.

    • Note: You can edit the registered address for your HI General Excise tax:

      • click the More... menu tab, then click Manage Addresses to review and edit your registered addresses

Step 2: Provide Verification Method

• For Letter IDs:

  • Click the More... menu tab

  • Click View Letters

  • Open your most recent letter relating to your General Excise tax account and copy the Letter ID (format: L1234567890)

  • If no letters are available and your Hawaii account isn't a new registration, click the Search menu tab to search historical periods for letters. However, since the most recent Letter ID is usually required, providing a recent payment amount may be preferable if available.

• For Payment Amounts:

  • From the home page, click the More.. menu tab

  • Click Manage Payments and Returns

  • From the Accounts dropdown, select General Excise (G-45)

  • From the two Show dropdowns, select Payments and Posted

  • Provide the latest payment amount made for either the General Excise (G-45) or General Excise exactly as shown in myPATH.

NOTE: Verify your address is correct if you don't have a Letter ID or payment amount for Taxually, as we may need to request a validation code sent to your registered address. An incorrect address will delay the onboarding process.

What happens next

• Taxually will complete third party access using the information you provided.

• Taxually will confirm if the access is successful or contact you if they require additional information.

Need help?

We are here to support you! Please contact us